Case Study

Case Study: Assisted Living Provider Focuses On Client Care And Services As Administrative Needs Are Cared For By ADP

The Challenge – Control Labor Costs and Build Employee Retention
Eliminating the Practice Known as "Buddy Punching"

Retaining the best employees and maintaining tight control over hours and wages are a delicate balancing act for most companies, including health and home care firms. "We used paper time cards and, later, plastic slide cards to collect employee time. Neither gave us the control we needed over the practice of ‘buddy punching' where you have one employee ‘punching in' for a fellow worker, which is unfair to other employees and the company," says Vice President of HR/Finance, Edgardo Garcia.

The Challenge – Make the Payroll Process More Efficient
Reducing the Time it Takes to Process Payroll in a Timely and Accurate Way

Using data from a manual time-collection system to prepare payroll had an enormous impact on the company controller's available time. "She would have to check every little thing because nothing in our system was automated," adds Garcia. "She was always doing payroll work– sometimes until late at night. We had to change the process so she could dedicate more of her time to other work."

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