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Improving Quality Of Care And Nursing Workflow: A Clinician Usability Pilot Of The Motion C5 Mobile Clinical Assistant

December 2, 2007

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White Paper: Improving Quality Of Care And Nursing Workflow: A Clinician Usability Pilot Of The Motion C5 Mobile Clinical Assistant

As hospitals, clinics and other healthcare organizations deploy electronic medical records (EMRs) and related technology solutions, it becomes increasingly critical to provide clinicians with convenient access to those technologies at the point of care. The University of California San Francisco (UCSF) Medical Center has deployed a contemporary EMR and provided access through desktop PCs and computers on wheels (COWs). In daily use, however, it became clear that the limited portability of these workstations impeded clinicians' workflow and limited information access, making it difficult to fully exploit the EMRs' potential to improve care. Additionally, the user logins required to comply with current security standards were consuming a significant amount of nursing effort and leading to user frustration.

UCSF collaborated with GE Healthcare, Intel Corporation and Motion Computing® to determine whether an innovative solution, developed around a new mobile device – the Motion C5 mobile clinical assistant (MCA) – might enhance patient care and clinician workflow. The Motion C5 is the first commercial product based on Intel's mobile clinical assistant reference design, developed following their extensive ethnographic research into the needs of clinicians in acute care environments. UCSF piloted a new clinical workflow that incorporated the Motion C5 into patient vital sign collection using GE's DINAMAP® patient monitoring devices and the GE Centricity Enterprise EMR. Performance data were collected via time motion studies pre- and post-implementation, and clinicians were formally surveyed to assess attitudes towards the device and the overall solution.

Data collected during the pilot demonstrate significant improvements in nurse productivity and clinical documentation accuracy. Importantly, there was a substantial reduction in documentation delays and the number of clinician logins and the time that they consumed. Nurses consistently preferred the Motion C5 mobile clinical assistant over COWs, reporting that it enhanced patient interaction, better fit their work environment, offered greater portability, and was easier to move in constrained areas. They reported that the Motion C5 made it easier to enter and access data and improved the ergonomics of data entry.

Click Here To Download:
White Paper: Improving Quality Of Care And Nursing Workflow: A Clinician Usability Pilot Of The Motion C5 Mobile Clinical Assistant

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